Terms & Conditions | Motif Brisbane

TERMINOLOGY

  1. ‘Motif Creative Design or Motif’ is Rebecca Reed trading as Motif Creative Design
  2. ‘The Client’ is the party making a booking for design related services from Motif Creative Design
  3. ‘An Order’ is the request for services from Motif Creative Design
  4. ‘The project’ is a term used to describe a service from Motif Creative Design

The terms and conditions apply to all dealings between The Client and Motif Creative Design. By placing an order with Motif, you as a Client are forming a legally binding contract for services and you agree to the following terms & conditions.

QUOTATIONS

  • All quotations are valid for 30 days. Any quote not accepted within this time is subject to a requote. All prices are quoted in Australian Dollars. Motif Creative Design is required to charge 10% GST.
  • Any additional work not quoted, or outside the original scope relating to the project will be charged at an hourly rate.
  • Motif Creative Design is not responsible for increases in materials by third party services (eg printers, sign writers, web developers) where the increases are beyond our control.
  • Motif Creative Design reserves the right to change pricing without notice.

COPYRIGHT

  • The Client assumes full copyright and reproduction rights upon full payment of a completed project.
  • Motif Creative Design retains personal rights to use completed projects and concept artwork for the purpose of marketing Motif.
  • All images displayed on the Motif Creative Design website or facebook page are subject to copyright, and must not be copied or used without full permission from Motif and the Client. Any breach of copyright will result in action being taken as necessary.

DESIGN CREDIT

  • The Client allows Motif Creative Design to display any projects on the Motif website/ facebook/ instagram/ and portfolio for self promotion purposes.
  • The Client agrees to allow Motif Creative Design to credit design work on all websites designed by Motif.

CANCELLATIONS & INCOMPLETE PROJECTS

  • All work not completed within a 3 month period will be invoiced regardless.
  • Payment is required for any artwork or drafts, that have been terminated on your request at any stage of development, prior to completion. Invoice will be issued as ‘work to date’.
  • In the event of a project cancellation, Motif Creative Design retains ownership of all copywrite and original artwork.
  • Any concepts, designs or ideas not chosen by the Client remain the property of Motif and may be offered to other Clients.

PAYMENT

  • Payment is required prior to releasing final digital files and/or supplying files for printing and websites. Payment must be made within 7 days of the date of the invoice.
  • 50% deposits are invoiced for all new project work.
  • All work is presented to you in draft format. Once payment is received you will receive final files.
  • Payment can be made via direct deposit. International Clients can make payment via PayPal. International Clients are required to make payment in full, prior to commencement of projects.
  • If debt collection is required for unpaid invoices, The Client is responsible for any costs incurred (fees/commissions payable to the debt collectors)

TURNAROUND TIMES

Motif Creative Design will make every effort to meet deadlines. All quoted turnaround times are approximate. Motif will not be held responsible or liable for any costs resulting from late artwork or printing deliveries.

AUTHORS CORRECTIONS

  • The Client is allowed two sets of revisions to their project. Any authors corrections or amendments outside of the quotation or nominated 2 sets of revisions, are charged at an hourly rate.
  • Motif Creative Design makes every effort to deliver concepts to suit the Client’s brief. If the Client is not happy with the concepts provided by Motif Creative Design, and the amends do not fall within minor ‘revisions’ to the project, the Client can pay for further concepts to be developed or choose to not proceed, and pay for ‘work to date’.

APPROVAL

  • Approval is required for all projects, via online approval form or email, prior to work being released.
  • Whilst all care is taken by Motif Creative Design, Motif is not responsible for any spelling, grammatical, numerical errors, omissions after final approval. Even if text or visual errors are made by Motif, it is the Client’s responsibility to proof read and check thoroughly their projects to identify any errors prior to approval. The Client is fully responsible for reprint and productions costs should they decide to print again. No refunds will be issued by Motif.

FILE SUPPLY

  • Motif Creative Design supplies files to printers at a minimum of 300 dpi or as high resolution PDF files.
  • Motif Creative Design supplies logo files to the Client in print and web formats, as EPS. PSD. PNG. JPEG. GIF and PDF.
  • Other than logo supply, Motif Creative Design does not supply working files (ie Adobe Indesign & Illustrator files).
  • High Resolution PDFs of artwork can be supplied at the Clients request at the time of project completion. Supply of any files after project completion, will incur a fee, to cover times spent to retrieve files from archives. Any additional file format supply will also incur a fee charged at an hourly rate.

WEBSITE DESIGN

  • Motif Creative Design no longer offers web design services. Motif can recommend web designers / developers to help with your project.

IMAGES

  • Some designs may contain stock photography that is available for purchase. Any items designed by Motif Creative Design that are offered for sale, will require license rights to be purchased for any stock images.
  • Any images supplied by the Client must be provided in high resolution, preferably CMYK. Motif Creative Design is not responsible for colour variations in conversion from RGB to process CMYK.
  • Motif Creative Design is not responsible for the reproduction quality of supplied images.

COLOUR MATCHING & PRINTING

  • Whilst all care is taken, Motif Creative Design does not take responsibility for Client supplied artwork that does not print properly. Motif is not liable for any printing errors, using the Clients chosen printer, unsupervised by Motif Creative Design.
  • Please note that colour on projects can vary from screen to final product. Screen proofing is not indicative of final printed piece. Printed colours can vary from printer to printer, job to job, run to run, or even front to back, due to the nature of the CMYK printing process.
  • Trimming can vary from printer to printer. Text should not be placed within 3mm from any edge.

FACEBOOK TABS

  • Motif Creative Design has no control and accepts no responsibility for changes to Facebook procedures, nor responsible for changes that may occur to work we have created due to third party changes. A fee will be applied to fix and rectify these problems if they occur.